Privacy — Contact form

What happens to your information when you use our contact form

This notice applies only to the Send a message form on affinity.tech (the Contact page). It describes what we collect from you, how it moves through our systems, who may see it, and how long it typically lives in email. It is not a substitute for legal advice; if you need contractual terms for a specific engagement, we will address those in your proposal or agreement.

Collection

What the form asks for

We only ask for details that help us respond to your request. Required fields are marked on the form.

Fields we receive

Name and work email — so we can address you and reply.
Phone and organization — optional; they help us route complex quotes or multi-site work.
Topic — so the right practice (print, IT, or both) picks up the thread.
Message — free text you choose to provide about your environment, timelines, or goals.

We do not use the form to collect sensitive categories of data (such as health information or government IDs). Please do not include passwords, credentials, or confidential files in the message body; if we need artifacts later, we will use secure channels agreed in writing.

What we do not do with form data

We do not sell your personal information.
We do not add you to marketing lists solely because you submitted the form.
We do not use the form for automated profiling or advertising tracking.

If you later ask to receive newsletters or event invites, that would be a separate opt-in — not implied by contacting us here.

Submission

How your submission travels

When you click Send message, your browser sends the form to our secure servers over HTTPS.

Encrypted in transit

Browser → our servers

The form sends your entries as structured data over TLS (HTTPS) to our dedicated contact-processing servers — separate from the public pages you were reading. That encrypts the payload in transit between your device and us, so casual network eavesdropping is far less practical.

Bot and abuse checks

Cloudflare Turnstile

We use Cloudflare Turnstile on the form. When you complete the challenge, Cloudflare processes signals to help us block automated abuse. That interaction is governed by Cloudflare’s privacy policy. We do not receive a copy of unrelated browsing history from Turnstile solely because you loaded our Contact page.

Rate limiting

Server-side

Our servers apply reasonable rate limits (for example, per IP address over a time window) to reduce spam and credential-stuffing style abuse. Technical metadata such as IP address may be used only for operating and securing that service, not for unrelated marketing.

Where the content ends up

Successful submissions generate email — that is how our team is notified and how you get confirmation.

Internal notification

We email a structured copy of your submission to an internal Affinity.Tech mailbox used for website leads. That message includes the fields you entered so our team can respond. The sender line and routing are configured on our mail server; your email address is typically set as the reply-to so we can answer you directly.

Those messages live in our organization’s email system (and any backups or archives that system maintains under normal business and IT policies). Access is limited to people who need it to respond to inquiries or operate the business.

Confirmation to you

If delivery succeeds, we send a thank-you email to the address you provided. It confirms we received your message and sets expectations for follow-up. That email is sent through the same SMTP infrastructure as our internal notification.

Our mail provider and your mail provider will each process message metadata and content according to their own policies (for example, spam scanning and retention). We do not control how long your employer retains mail in your inbox.

Retention & rights

How long we keep it and your choices

Retention

We retain contact submissions in email and related business records as long as needed to respond, to manage any resulting customer relationship, and to meet ordinary legal, tax, and operational requirements. We do not promise a single fixed deletion date for every thread because legitimate retention depends on context (for example, an active quote versus a one-off question).

Questions or corrections

If you want to ask what we hold about you from a form submission, request a correction, or discuss deletion where the law applies, contact us through the same Contact page or the channels we provide in our correspondence. We will verify your request to a reasonable degree before acting on it.

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Last updated: May 2026. We may update this notice when the form or infrastructure changes; the current version will always live at this URL.